Payment Methods at Vietbuynow

At Vietbuynow, we are committed to providing a safe, transparent, and convenient payment experience for all customers. Please refer to the details below to better understand the available payment methods, currency used, and related terms.

1. Payment Methods

We currently support two main payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer

For bank transfer payments, your order will only be processed after the payment has been successfully confirmed.

2. Currency

  • All transactions are conducted in Vietnamese Dong (VND).

  • The total order value and shipping fee will be clearly displayed during the checkout process.

3. Payment Security

  • All payment information is protected using standard security measures.

  • Vietbuynow does not store customers’ bank account information on its system.

4. Payment Verification

  • Bank transfers may be subject to verification to ensure transaction accuracy.

  • In case additional verification is needed, we will contact you via [email protected] or (+84) 914 274 299.

5. Order Confirmation

  • Once the payment is complete, you will receive a confirmation via SMS or email, including order details and estimated delivery time.

6. Failed Transactions

  • If a bank transfer fails, please recheck your account information or contact your bank for assistance.

  • Orders will not be processed until payment is successfully completed.

7. Fraud Prevention

  • Vietbuynow reserves the right to cancel any order showing signs of fraud or suspicious activity.

  • Customers will be notified and refunded if payment was made in advance.

8. Refund Policy

  • Refunds will be processed via the original payment method or by bank transfer, depending on the customer’s request.

  • For more details, please refer to our Refund & Returns Policy.

9. Payment Disputes

If you encounter any issues related to payment, please contact our customer support team via:

10. Changes to Payment Policy

Vietbuynow reserves the right to update or modify this payment policy at any time.
All updates will be announced on this page and take effect immediately upon publication.

11. Contact Information:

  • Email: [email protected]

  • Hotline: (+84) 914 274 299

  • Address: 75 Nguyen Xien Street, Ha Dinh, Thanh Xuan, Hanoi, Vietnam